Customer Reviews
Answered me immediately. Got to my home early. Came in, accessed the issue, and quickly resolved it. Very kind, honest, and respectful. Even offered to come back if needed. I hope I don't need them again, but if I have any issues with my air conditioner, I will call them!
Excellent work. I would highly recommend
For over ten years in personal and business projects, Bay AC has proven to be honest and fair. The work ethic and commitment to quality work and service is what sets them apart from the rest. I highly recommend Bay AC to everyone I know.
Our central air unit froze up yesterday. Called Bay Air last night at 8:30 p.m. Joe arrived this morning around 8:30 and checked out our HVAC unit. Only needed freon. Our HVAC system was running again within 30 minutes. He was punctual and very professional. We will definitely use Bay Air for any HVAC needs in the future.
He came really quickly and addressed the problem very fast. The rate was affordable.
Polite and efficient. Vary thankfull for these guys to coming out to our house several times to get our AC running properly.
Thanks Mr Joe responded quickly and did a great job and answered all my questions
Really fast service! Got my AC fixed quick. Friendly service and they taught me quite a bit.
Joe was very prompt and detected the problem quickly and we were up and running in no time. Very professional and courteous.We will contact him for any future service we might need..We would definitely recommend this company.
Got here within 1 1/2 from when I called them got ac fixed fast will recommend them to Friends and family
Did a great job,was able to get to me the same day. I would highly recommend Bay Air.
My experience with Bay Air Conditioning was excellent. Joe Graves was my technician and within about 20 minutes he had my A/C unit back working and for a good price. I was terribly worried it was going to be extremely expensive, but thankfully they were able to help me out.
Quick and efficient service without the outrageous prices! Our go to AC guys!
Big shoutout to Joe Graves from Bay Air Conditioning LLC! In this brutal Texas heat, my AC went out, and Joe came through when I needed help the most. He responded fast, quickly diagnosed the problem, and had it fixed in no time.What really stood out was his patience and professionalism especially when I had some trouble with my card and had to run to the ATM. He was totally understanding and didn’t rush me at all. It’s hard to find that kind of service these days. Joe was in and out efficiently, explained everything clearly, and made sure the cool air was flowing before he left. I’m beyond thankful! If you’re dealing with AC issues, especially in this Texas heat, don’t hesitate to call Joe at Bay Air Conditioning. Highly recommend!
Very fast and affordable. He put big smile on me and my family’s faces. Highly recommend
If you need an A/C guy Bay Area Air Conditioning is the best!!!! Fast response, great customer service , and great work!!! He has come out on a Sunday a couple of times when I needed him and no hesitation at all.
Joe was truly a blessing!! I cannot say enough nice things about him. Not only did he come to our house after 6:00 p.m. to install an HVAC unit that John Moore said we needed. When he arrived, he checked my unit and found out that it was only a couple of blown fuses in the Attic. He could have lied and said the unit needed to be replaced and took our money. John Moore lied and gave us a quote of $17, 999, $14,500 of we paid cash.. lol. Honesty is a very rare trait to find nowadays. I would recommend them to anyone you'd be a fool not to call Joe at Bay Air Conditioning. I would give them 10 Stars if I could.
So impressed with the AC service we received! From start to finish, they were professional, efficient, and respectful of our home. It’s rare to find a company that delivers both great work and great customer care — we’ll absolutely be using them again in the future.
Joe showed up within an hour of my service request and had my AC running again in just 15 minutes. Super professional and efficient. Highly recommend!”
Bay Air was extremely responsive, answered all my questions, and very fair with me. We’ll definitely work with them again!
Had an issue at my place of business. Went down the Google list calling everyone and since it was a little past normal business hours I had to leave several voicemails. When I called Bay Air he answered immediately. Told me he can be there in less than an hour. Showed up assessed the situation and sent me an itemized list of the issues. I gave him the green light and he knocked it out in a couple hours. Price was fair, but I’ll pay for convenience and piece of mind any day. Had my business up and running the same day. Very professional service. Thanks you guys. Hope this helps the next person. Mike Dayton, Tx
I Called in first thing in the morning after A/c went out during the nite.Very easy going. He was at location with in a few hours. He was able to identify the issue within half an hour.
I came home from work on Sunday evening - Memorial Day weekend - to an AC not cooling and not shutting off. Heat index was 99 degrees. I called, and in less than 1.5 hours, Joe was at my house. Thirty minutes later, my AC was cooling again. I got a good night's sleep for work on Monday morning. A+++ service and extremely friendly - great guy and great service. BEST of all - even on a holiday weekend, the pricing was far less than I expected. Saved their number in my phone, I and my family will use Joe for all our AC needs in the future. Thank you, for the prompt service Joe.
Excellent service by Bay Air Conditioning. Joe was very informative and arrived on a weekend the same day called. Gave us options and answered all questions. We had a new unit installed and are very happy with the results. The cost was very competitive but the service surpassed our expectations. This is the only ac repair company that I trust. He has worked on 5 different properties and is always on time and excellent work. You can’t go wrong with this company.
I had the most amazing experience with Bay Air Conditioning LLC. I called their business number late on Sunday night after I arrived home and was helpless to an air conditioning unit that refused to cooperate. Immediately, I was greeted on the phone with a professional and friendly voice that walked me through a couple troubleshooting steps and even allowed me to text throughout the night as I completed a few checks. To top it off, I was contacted the next day as a follow up to see how everything was going. I have never experienced this level of top notch customer service. I truly felt that this company cared about me as a customer. 10000/10 I will always recommend this company!
Always helpful reasonable prices great service. Always a positive interaction. Joe has never led me on or pulled the rug on me. Price given is price paid. Highly recommend his company
We are very pleased with the extreme fast service of air handler. Good attitude with a good price. Would definitely use again thank you Joe
I would give more than 5 stars if I could. This company is hands down the best around. Any time that we have called when our AC was messing up they are at our house within an hour or so and have us up and running quick. No waiting days like other companies. Call these guys for you AC needs!
My experience with Bay Air Conditioning has always been excellent. Personalized Service and fair prices. Joe has always provided fast service. When your ac isn’t keeping you cool in this weather he is the one to call.
Great service and fast. Call Joe for any AC needs. I can’t tell you how much I appreciate him fixing my AC
Amazing service! I had my AC unit break on me and they were able to fix it up very quickly! Cannot thank these guys enough!
This is the second time we’ve used this company, and once again, the service was outstanding. The technician Joe went above and beyond … he took the time to walk my husband through the error code we were getting and even tracked down the exact part I needed the same day. You can tell he truly prioritizes his customers and does whatever it takes to get them taken care of quickly. Excellent work, wonderful customer service, and a company we’ll continue to call whenever we need AC help!
Joe was here within hours and solved the problem. Thank you Joe
My AC had stopped cooling and we called and requested service. They got a here very shortly after our call, they were both professional and affordable and our AC Unit cools even better than before. Thank you for your quick response time and hard work. Anyone who needs AC repairs, especially in this horrid Texas heat, give Bay Air Conditioning LLC a call. They do amazing work.
Joe was fantastic, he got me taken care of in a moments notice at a very fair price.
Joe was very helpful and took care of my a/c issue
We have used Bay Air conditioning for several years and have always had fast call out service and very quick repairs. Joe is very knowledgeable and always “Joe on the spot”
Joe came out late in the evening. He was able to diagnose and fix our AC in one go. So thankful. Will definitely call again. 100% recommend!
I called him this morning. He came and did a great job.
Joe was super nice ! I punctured my Ac unit with a SAW I was devastated and worried of how long it would take to fix. I called many other places who either told me I needed a new unit or the prices were ridiculous. I called , Joe answered and kept calm which made me be more at peace he came as soon as he could and fixed it on the spot! Would highly recommend
It took Mr. Joe longer to drive here, than it took him to fix the problem! Also, he's so dedicated to being fair, he refused my tip! Mr. Joe is a stand up guy & has earned me as a lifetime customer for life!
I called Bay air because the ac was running but not cooling. Joe came right away, diagnosed the problem, got the part and repaired it. I am so glad I called. I would give more than five stars if I could. Very highly recommended.
Every time we call Joe he is quick to respond. We were on our way home from Belize on Friday when my daughter called to let us know our ac was not working. We immediately called and they were there within an hour to fix it.
I called Joe on a late Sunday afternoon thinking at best someone would come out Monday morning. He was at my house in about an hour and got my a/c back up and running. Super nice guy and fair prices. I would definitely recommend his services and will use him in the future.
We've relied on Joe for years, and he never disappoints. After Beryl, he was quick to respond, replacing our unit by the very next day. Then, on Friday, our other AC unit’s roller assembly failed, and once again, he showed up within hours. By yesterday, he had it fixed, delivering the same outstanding service we've come to expect. He’s always there when we need him most—truly exceptional
Called yesterday morning about an issue with our ac. Joe came out very quickly and had repairs done the same day! Very friendly and pricing was fair. Thanks Bay AC!
Fantastic service. Responsive and quick, especially for a Sunday! I had guests renting a house when the AC stopped working. Joe was there and had it fixed within one hour. Definitely recommend!
Fast easy and friendly service. Got me taken care of house back to cooling in 20 mins.
I've used joe before and my wife said he was great so this is the second time I've used him and his promptness and professional manner is top notch. Thank you Joe..
Awesome company very kind and quick to respond! I appreciate them coming out today last minute when I really needed help right away. Great service and would highly recommend!
AC wasn’t cooling; called and arrived in less than two hours. Only needed coolant and super fast completion time. Will definitely call again for future issues!
Hands down the best AC service in the area.
Awesome contractor!!! I called fairly early and Joe was here right away and finished by 1pm. Very friendly, extremely knowledgeable and trustworthy. Price was very fair. I would recommend him for any and all Air/Heat services.
Joe is very professional and he was quick to fix my a/c issues!
Bay air-conditioneding I can't say enough good about. Called this morning and my ac was fixed by 10am. Great service, prompt service and good price. I couldn't have asked for more.
Excellent service provided today by Joe! I called this afternoon and he showed up on the spot an hour later, had our AC running with a new part in less than an hour, no more sweating! We could not have asked for a better, quicker experience. Very reliable and knowledgeable. He made sure my husband knew what he needed to add to our monthly maintenance to continue the long life of our old AC unit. We appreciate you! I will be calling anytime we need a check up. 10/10 Highly recommend!
Made it out to me same day and fixed our issue! Saving their contact in my phone!
Called Bay AC looking for a part and description of an HVAC compressor crankcase heater. Joe explained how it works and recommended a source for ordering. Very helpful and I would recommend.
Great service came on short notice and was able to help my elderly mom with her a/c problems. Highly recommend!
Called these guys when my heater wasn’t working and within 2 hrs they were at my house. Fixed the problem quickly and had everything running right. Very knowledgeable and professional. Highly recommended company.
Called a day before the freeze to check our heater and Joe was very responsive and scheduled me in same day within a couple hours. Got the job done quickly! Highly recommended, as he is very knowledgeable and professional.
Excellent, promt and professional service. Our air conditioner would not cool and I called at 5:00 pm and they were there within an hour and had it up and running perfectly again!
Hands down the best in the market! Joe was very flexible with my schedule as I was moving back to Texas with no AC in the house. Him and his son came out and fixed the problem the same day and stayed pretty late to make sure I had AC. They did a full inspection and gave me a heads up about another part that might last 10 minutes or 10 years but he has them in stock and if it goes out he will be right over to fix it. That being said it didn’t last 10 years but when I sent him a text him and his son were back out within a couple of hours and were able to get it fixed right away! They are very professional and will treat your home like theirs! 10/10 recommend and will keep doing business local in Dayton!
Very fast and helpful! Came out at 8:30 to help with no ac!
Amazing service a trustworthy business, would recommend him to ANYBODY AN EVERYONE !!!!!!! Thanks man
I highly recommend Joe he answered all my questions that I had and he explained to me all the dos and dont’s to my A/c thank you again Joe
It was over 80 degrees in our house when I called him at 9 pm. He was there within the hour and had our unit running within minutes. Can’t beat the level of service during hot Texas summers!
Bay air condition is top tier service no doubt. AC stopped working at my house in Dayton, Joe came out that evening to diagnose the problem. Came back the next day, repaired the leaks and re-filled the system. House is nice and cool again. Everyone in the area needs to save this companies contact info.
Came right out and fixed my AC issue in 15 minutes after earlier today a different company located in Liberty said that my unit wasn’t repairable because it wasn’t routinely maintained. Obviously there wasn’t anything wrong with my unit other than it needed a part replaced that commonly goes bad. Bay Area is the best……
I definitely recommend Joe Graves at bay Air Conditioning. He was in & out with results on our issues within 25mins of looking at our units. He explained everything in terms I understand being a women and not knowing what I was looking at or doing.
Joe was a very polite and helpful guy. Answered the phone first thing in the morning and helped me all throughout the day even while he was at his father’s birthday party. Got me all the parts and help I needed to get back up and running. Highly recommend nay air conditioning for all your ac needs
Absolutely excellent service! The team was prompt, professional, and went above and beyond to ensure everything was working perfectly. They explained the issue clearly, worked efficiently, and left the space clean. I’m thoroughly impressed and will definitely call them again for any future AC needs. Highly recommend!
Can call Joe day or night when having AC issues. Has been our AC guys for years. Highly recommend this company! Commercial and residential!
Joe was able to answer my call and come out to diagnose the problem within an hour. He had the part and I was up and running in no time. Friendly and professional.
I gave them a call late Sunday on the holiday weekend. On his way to the lake that same day. Took time out to stop by my house and clean and recharge my system... Thank you Joe
Very fast response time and great price. Would highly recommend!!!!!!
Joe came out and diagnosed the issue quickly! Very friendly and professional.
They were incredible!! My ac went out at the end of July. It was miserable! They can out quickly and got the ac cooling better than it EVER has since ive been at this house! Thank you so much!!
Joe came to our rescue on a holiday weekend within 10 minutes. He had the problem fixed in no time! Great customer service and highly recommend Bay Air Conditioning in Dayton, TX.
Awesome! We needed a part for our air conditioner and ran into this guy at the perfect time!! we now have our a/c running and are very thankful for him helping us out!
I have used Joe at Bay Air Conditioning many times. I have never called him at a normal time, but he has always showed up within an hour and has always got my ac back up and running. I would recommend him to anyone. He is honest and fair.
Absolutely recommend to anyone!! Came out within an hour had us back up and running same day! Great price as well!
When the other company told me that my whole unit needed to be replaced, Mr. Joe came out to look at it and told me only a few things needed to be replaced to get me up and running . This company saved me thousands of dollars they are an awesome team and they where at my house late in to the evening working hard on it to get me up and going I would highly recommend this company. They know what they’re doing. They’re friendly and have reasonable pricing. I would definitely be calling them in the future for all my air-conditioning needs.
It’s hot and my ac is blowing even hotter. They came out within 2 hours to hours and inspected to unit. Needless to say we were completely out of Freon. Since we had been dealing with AHS before we had to go back to them for the repairs. Bay Air awesome. Didn’t charge me for the call since there wasn’t anything they could do. I really appreciate that they got here so fast and were very understanding unlike the other company that came out and lied to me saying that we had to replace the unit because it ran on R 22. Thanks so much!!
Top tier business. Came out to fix my old AC on less than 2 hrs notice and when it was determined that a full replacement was needed, he compiled a quote that same evening and had the installation done less than 4 days later. Knowledgeable about the job and transparent about the pricing. I would highly recommend Joe and his staff for any AC service you might need.
I can't thank Mr. Joe enough for coming out after hours to fix my ac unit in the middle of this heat wave. He knew exactly what to look for and in 20 minutes we were back in business. Thank you thank you thank you!
Came out within 30 minutes at 9pm
Joe and his crew got the job done. They were on time and very informative about the repairs he was going to do. He and his workers were very friendly…. He explained everything to me and got the job done…. I would call him again, In fact, I have used him before and will use in the future. Thank you Joe…….
Joe Answered my call after 8pm and was at my house within 20 min. He assessed the problem and got it fixed the next morning. Thank you for keeping my family cool🥶
Life saver, great response time on a SATURDAY MORNING!!!!!!!!! ON MEMORIAL WEEKEND !!!!!!!. HAS OVER 20 YEARS EXPERIENCE. Explained detaIls of situation over the phone and he immediately knew what the jssue could be. KEPT in great contact on arrival time. Arrived went staright to work, he even killed a wasp nest on our unit that was inside the panel by the starter. Had our AC back on line within minutes. He is a great guy very polite and respectful. I personally recommend for all your AC repairs. THANKS AGAIN.
I am so grateful for Bay Air Conditioning. I am a realtor and am always needing a professional diagnosis of HVAC systems. Joe at BAC always finds a way to get out to the houses I need him at in a timely manner. Once he is there, he is thorough and personable. He explains things in layman’s terms so that me and my clients can fully understand what’s going on with the system. The thing that I appreciate most about BAC is that you will not be over sold. If there is nothing wrong or something very simple is off, that’s what you will be told. You won’t be sold parts and labor that you don’t need. You can expect full transparency and honesty when working with Bay Air Conditioning.
Outside unit quit working yesterday. House started to get hot. Called several different Air Conditioning businesses couldn’t get anyone out here until the middle of next week. I called Bay Air Conditioning. Joe, while running personal errands, said he would be here within the hour. He was here within 35 mins, diagnosed the problem within 10 mins of being here and got the outside unit up and running and the house cool again within a few house. My family and I WILL NOT use any other small business other than BAY AIR CONDITIONING in the future. Amazing results from an amazing company……….thank you Joe
Holy cow! We called, Mr Joe was there within the hour and had us back up and cooling again. Very impressed with the quick response time.
Called for A/C not keeping up, Joe showed up within the hour to check things out. Found out I have a small leak, pumped the system back up until we can do a warranty repair next week. Great work and customer service. Highly recommend.
Called Joe out for an emergency at our office and he was there immediately. Repairs were quick and professional!!
Amazing work, very knowledgeable and fast. Great people skills and the price is reasonable.
Joe is amazing! Came as soon as we called him in. Went above and beyond to get us back up and running recommend his to anyone!
Excellent service from start to finish. I called Bay Air Conditioning LLC mid-morning when my air conditioner broke, they had a technician here within a few hours. They quickly diagnosed the problem, replaced the part, and had my home blowing cold air again in about an hour. Fast, same-day air conditioning repair, friendly service, very professional, and very competitive pricing. If you need AC repair, this is the company to call! I highly recommend!!!
Joe and his team at Bay AC did a fantastic job with our AC needs! We had one room in the house that had no AC since it was a later addition to the house. Joe responded fast, he explained all our options, and resolved our issue! The whole team was professional, maintained great communication and fair pricing. I will definitely be using them again for all future AC needs and have already recommended them to friends and family!
Joe has come to my rescue multiple times ensuring my home is comfortable during the heat of summer! If you want honest, efficient workmanship, call Joe. A member of the community who cares about his neighbors!
The best! I called because ac was blowing hot air. Within 30 minutes he showed up to the house! Ac fixed! What a blessing before easter day!
Joe was Quick to diagnose day or night and getting parts asap job was done safely effectively im back to enjoying cold air in the comfort of my home thanks bay air.
These are fantastic guys, my old AC unit took a dump on me and would have cost a lot of money in repairs. They discussed the best course of action and installed a new unit that day at a good price. He even fixed my unit inside at no cost. Cannot thank these guys enough, Texas heat will get to you if you dont have AC
Joe was a lifesaver for my family today. After our AC went out the night before and temperatures in our home reached 84 degrees we needed AC quick. Despite a fully booked schedule, he managed to fit us in and kept in touch with updates throughout the day. When Joe arrived, he quickly diagnosed the issue, thoroughly cleaned the unit, gave some tips on bow to prepare for summer and even helped with our breaker. Excellent service at a fair price! Thank you again, Joe!
Bay air was wonderful. Came out same day I called. Excellent service. They are the company to call for your ac needs.